Privacy Policy

Cookies
No, it's not the kind of cookies who the Cookie monster like. Our cookies are a small text file that are stored on your device to improve your experience of our website. Some cookies are needed due to functionality and other to able to show personalized content, offers that are relevant for you and give us statistics about our website to make improvement on design and functionality.  We use cookies to create an optimal experience when using our website, gather statistic  information, analyze trends, preferences and other things to improve and maintain our website's functionality, our website statistics and advertising.
So not vanilla and chocolate chip? No, we have two types of cookies - persistent and session cookies.
1. Persistent cookies remain on a visitor’s device for a set amount of time.
2. A session cookie is stored on a visitor’s device while they browse our website. As soon as the web browser is closed, the session cookie is deleted immediately when the web browser is closed. .
Persistent cookies are being used to store a customers personal preferences on our site so the customer do not have to repeat these when returning, as order information,, login, language preference and carts  A session cookie are being used to record statistics how the website are being used, among other things. You may block cookies and still have access to the website but there might be some limitations like functionality.. Your privacy is our priority and we ensure you that when we process any personal data in an accurate manner.
 
Similar techniques
We may also use Google Analytics and it may collect information from signed-in users on Google who have voluntarily consented to this for the purpose of personalized ads. The information collected on Google may include users location, search history, sata from sites that partner with Google, YouTube history. It is providing us with anonymous demographics and statistics about users' device behaviours. When going on our website and accepting you acknowledge our tracking and cookie handling in our privacy policy. You may delete such information at Google's "My Activity" at anytime.
 
Why do we want to collect personal data when you visit our site?
We collect the personal data you voluntarily share with us. When you place an order, communication with our customer service, signing up for our newsletters, participating in an online competition on any of our digital platforms or any other way you interact with us. We process the necessary data to complete your order and to send you an invoice from us or any other commitment such as sending you an offer or a newsletter. it helps us to develop and improve your experience when using our website or when interacting with us. if you do not provide any personal data that are necessary for the above performance we may not be able to fully our offers or services nor fulfil our commitment to you as our customer. Some personal data may be processed because there are a legal obligation to comply that is imposed on MILI Cosmetics by law.

What personal data do we collect?
We collect and store the data you voluntarily share with us such as name, address, e-mail and phone number. We do not have any access to your credit card number or your social security number. This data is handled by our secure payment partners Klarna (Se, No), Paypal (Se, No, Eu) and Stripe (Eu). You will find their individual integrity policies by clicking on respective company name above.
 
Where is the data stored?
The personal data we collect is stored within the EU/EEA but may be processed and transfered outside the EU/EEA. All forms of transfers are made to fulfill any of the commitments and services we provide and are made under applicable laws.
 
Who has access to the data?
Your data are first and foremost processed by MILI Cosmetics. We may process your data within and outside the EU/EEA. We never share, sell or trade your personal data for any purposes. We only share your personal data with a third party in the purpose to provide any of our services previously listed such as marketing from MILI Cosmetics you signed up for, such as newsletters, our different payment methods and operating our online webshop.
 
What are the data being used for?
When you shop in our webshop we need to use your data to process your order.
If we need to contact you, for some reason, regarding your order. 
To process any possible refunds or exchanges for an order placed in our webshop
In any way needed to process, handling and fulfill your order
Send reminders about abandoned shopping carts
For any surveys regarding your experience with MILI Cosmetics
For the purpose of marketing and marketing analyses
For the purpose of marketing through newsletters voluntarily signed-up for
Provide you with offers though newsletters, text messages and targeted marketing on social media and other media outlets on- and offline.
To communicate with our customers in any digital way
To inform customers in any online contests arranged by MILI Cosmetics
To reply to any incoming requests and questions through our customer service
To keep in contact during a recruiting process for a vacant position you've applied for at MILI Cosmetics
In accordance with any possible mandatory law
To create and handle your personal account at MILI Cosmetics
To create and maintain a personal account at MILI Cosmetics
 
For how long do you keep the data stored?
We store your data for as long as it is required for the purposes previously listed or for as long as it is required by Swedish or International law to fulfill any relevant requirements.